| Competition
There might be a planet somewhere in the universe
where companies have no competition, but this planet
isn't one of them. Many entrepreneurs make a critical
mistake in their business plans - they claim they have
no competitors. A plan stating that no competition exists,
quickly loses credibility with bankers, investors, and
experienced business people. Don't make this mistake
yourself. Unless you're a government entity, public
utility, or communist country - you have competition.
And even these monstrous organizations are realizing
that competition exists for everyone.
But competition isn't necessarily bad. Coke has Pepsi.
Nike has Reebok. Wal-Mart has K-Mart. And the list goes
on. The value of competition is that it forces you to
analyze who you're up against and what it takes to achieve
success in your industry, market, and business. Competitors
actually help you clarify your selling position and
determine how to best distinguish yourself from the
crowd.
Nike makes billions and so does Reebok. But, everyday
they wake up with the desire to compete against each
other and win. At one point in time, Nike even adopted
the mission statement, "Crush Reebok". Signifying
how a competitive rivalry can drive companies to greater
heights.
Investors will read your business plan and expect to
see your competitors identified - don't disappoint them.
Keep in mind that most investors ARE investors because
they successfully dealt with business competition in
the past. With that in mind, never even imply the following
ideas in the competition section of your plan: "XYZ
Corp has no competition", "XYZ Corp's product
is so superior that we have no competitors", or
"XYZ Corp's service is so different and unique
that we have no competition". Your reader will
disagree, wonder why you can't see that you operate
in a competitive environment, and assume you're a business
dunce. This is clearly not the goal of your business
plan.
Instead, your business plan should honestly and intelligently
outline how your business fits into the big picture
of your area, market, and industry. If you do this concisely
but thoroughly, and pinpoint factors that separate you
from your competition, it will go a long way in the
eyes of the investors reading your plan.
So exactly how do you identify your competitors? Sometimes
it's easy to determine and sometimes it is not. If you
intend to open a donut shop, then all the other donut
shops within perhaps a 10 mile radius would be considered
competition. But what about supermarkets that serve
donuts? And what about bakeries that sell donuts and
other baked goods? These are pretty obvious, and most
people would consider them when starting a company and
writing a business plan.
But what about Bagel shops? They don't serve donuts,
but they still compete for the same breakfast dollar.
And what about the coffee shops and the Starbucks of
the world? Your potential customers might decide to
spend their money on a morning cup of coffee instead
of a donut from your shop.
Consider including these topics in the competition
section of your plan:
Competitor Profile
This section should outline the basic characteristics
of your competition. Discuss the key features of competitors'
products or services such as: purchase price, peripheral
costs, quality, durability, and maintenance needs. What
is the perceived value of their product? Is the image
or name brand a factor? Where are they located? What
are their credit policies and delivery terms? How does
their customer service stack up?
Also consider the financial strength, marketing savvy,
and technological advantages of your competitors. How
solid is their access to suppliers, wholesalers, distributors
and retailers? Do they have any strategic partnerships
or patents, which could cause problems for your company?
Do they have economies of scale in place that make it
difficult for your company and others to compete.
Market Share
In this section, provide a breakdown of your
competitors by percentage of market. If possible, try
to analyze and present this information from both a
revenue and units sold perspective. This gives you insight
into your market, who the big players are, and where
you can fit in and begin to take market share from.
Consider preparing a five year analysis showing how
market share has changed and shifted over time.
Your company's ability to focus on a market niche can
help you gain market share. Pick a niche and make it
yours. It can establish your products and reputation,
and will help you gain loyal customers and market share
as your company grows.
Comparison of Strengths
and Weaknesses
Clearly present and compare your strengths with
that of your competitors in this section. Don't forget
to present your weaknesses. Every company has them.
Be honest and logical about the comparisons you make.
Consider product superiority, price advantages, market
advantages, management strengths and weaknesses, and
more.
Barriers to Entry
Think about the factors that make it difficult
for you to enter and compete against established companies
- these are called barriers to entry. The following
list of barriers should be addressed in your business
plan, considering both the positive and negative issues
related to your business and your industry.
- Patents/Proprietary product differences
- High-start-up costs/Capital requirements
- Substantial expertise required
- Manufacturing or engineering difficulties
- Market saturation – no room within market
for new competitors
- Economies of Scale
- Brand Identity
- Access to distribution
- Government policy
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